A single centralised point of contact for the management of all types of assignments and the coordination of professionals and technicians.
A single centralised point of contact for the management of all types of assignments and the coordination of professionals and technicians.
A NEW APPROACH
N4C has brought in a new independent professional management model which hinges on process centralisation and the use of an IT platform capable of streamlining workflow.
A single port of call
In the relationship between the various players in the claims management process N4C acts as a single port of call, a centralised interface between company and expert and the focal point in the damaged party-company relationship.
In addition to minimising the administrative complexity involved in procurement management, this approach simplifies dialogue with the other stakeholders and allows for ongoing monitoring of performance at all levels of service.
For insurance companies
The expected benefits are distinctive and tangible. As a single company-expert interface, N4C ensures a streamlined claims management process from start to finish and ensures Italy-wide coverage via its network of experts.
N4C liaises between the damaged party and the company, acting as a centralised point of contact. It is also the linchpin in the damaged party-expert relationship.
Monitoring
Contractualisation
Responsibility
Invoicing
Privacy
IT Platform
