Added value features

Technical details

{"id":567,"date":"2023-02-27T10:04:29","date_gmt":"2023-02-27T09:04:29","guid":{"rendered":"https:\/\/www.n4c.it\/portal\/"},"modified":"2023-05-15T10:14:32","modified_gmt":"2023-05-15T08:14:32","slug":"portal","status":"publish","type":"page","link":"https:\/\/www.n4c.it\/en\/portal\/","title":{"rendered":"Portal"},"content":{"rendered":"

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Portal is the management model designed to coordinate communication between the claims system and the independent experts network.<\/p>\n

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Portal is the management model designed to coordinate communication between the claims system and the independent experts network.<\/p>\n

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IT SYSTEM<\/p>\n

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The platform – key to process digitalisation – enables N4C to monitor independent expert performance and professional standards. From a SaaS logic, it allows companies to monitor time frames, commissions and deadlines. The management model involves native integration with the MSA Mizar claims management system named Clever, also developed in-house.<\/p>\n

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ADDED VALUE FEATURES<\/p>\r\n\r\n Assignment distribution engine<\/a>\r\n Communication management<\/a>\r\n Billing and invoicing<\/a>\r\n Automatic deadline management<\/a>\r\n Online performance analysis<\/a>\r\n\r\n

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Selection of independent experts for assignments is automated via a system algorithm which identifies the best option on the basis of:<\/p>\r\n

\u2022 assignment type<\/p>\r\n

\u2022 geographic area<\/p>\r\n

\u2022 expert performance<\/p>\r\n <\/div>\r\n <\/div>\r\n

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A specially designed notification function for outgoing and ingoing company communications which records these in a claims processing diary<\/span>.<\/p>\r\n <\/div>\r\n <\/div>\r\n

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A series of features, designed specifically to respond to automated billing and invoicing management<\/span> needs, reducing the paperwork and accounting tasks bound up with the management of independent experts.<\/p>\r\n <\/div>\r\n <\/div>\r\n

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The task manager<\/span> details the everyday tasks to be completed by each expert, supporting them in managing assignments in accordance with the SLAs defined by the Company.<\/p>\r\n <\/div>\r\n <\/div>\r\n

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A statistical section monitors the key technical performance indicators<\/span> and process management speed<\/span>, sharing the most significant KPIsM<\/span> online with experts.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n

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ADDED VALUE FEATURES<\/p>\r\n <\/div>\r\n

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Assignment distribution engine<\/p>\r\n

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Selection of independent experts for assignments is automated via a system algorithm which identifies the best option on the basis of:<\/p>\r\n
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\u2022 assignment type<\/p>\r\n

\u2022 geographic area<\/p>\r\n

\u2022 expert performance<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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Communication management<\/p>\r\n

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A specially designed notification function for outgoing and ingoing company communications which records these in a claims processing diary<\/span>.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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Billing and invoicing<\/p>\r\n

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A series of features, designed specifically to respond to automated billing and invoicing management<\/span> needs, reducing the paperwork and accounting tasks bound up with the management of independent experts.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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Automatic deadline management<\/p>\r\n

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The task manager<\/span> details the everyday tasks to be completed by each expert, supporting them in managing assignments in accordance with the SLAs defined by the Company.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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Online performance analysis<\/p>\r\n

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A statistical section monitors the key technical performance indicators<\/span> and process management speed<\/span>, sharing the most significant KPIsM<\/span> online with experts.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n[\/vc_column_text]

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<\/div>[vc_column_text el_class=”title grve-tablet-column-hide grve-tablet-sm-column-hide grve-mobile-column-hide grve-tablet-1440-column-hide”]Technical detail[\/vc_column_text]
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Technical detail<\/p>\n

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Portal<\/span> is a SPA (Single Page Application) written in React JS and based on Microsoft\u2019s Fluent UI graphic framework.<\/p>\n

The backend application<\/span> is based on REST services \u2013 Spring framework. Security is on two different levels, managed with a combination of web session and JWT, and is implemented with the Spring Security framework. The database is managed with the MyBatis ORM.<\/p>\n

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