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Operations centre

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MSA Mizar Group

{"id":562,"date":"2023-02-27T10:03:22","date_gmt":"2023-02-27T09:03:22","guid":{"rendered":"https:\/\/www.n4c.it\/chi-siamo\/"},"modified":"2023-05-15T10:12:49","modified_gmt":"2023-05-15T08:12:49","slug":"who-we-are","status":"publish","type":"page","link":"https:\/\/www.n4c.it\/en\/who-we-are\/","title":{"rendered":"Who we are"},"content":{"rendered":"

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N4C is the benchmark company in insurance appraisal related services and the management of a large and diversified network of independent experts.<\/p>\n

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N4C is the benchmark company in insurance appraisal related services and the management of a large and diversified network of independent experts.<\/p>\n

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OUR VALUE<\/p>\n

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N4C is part of the MSA Mizar Group, a global service provider which stands out for its distinctive ability to manage all phases of the insurance settlement process expertly.
As an operational centre supporting damaged parties and companies, the firm also provides on-site appraisals and distance consultation services.<\/p>\n

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RESULTS<\/p>\n

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<\/div>[\/vc_column][vc_column width=”1\/5″ mobile_width=”1-2″ el_class=”incarichi-gestiti-2021″][vc_column_text el_class=”number2021″]105.000[\/vc_column_text][vc_column_text el_class=”text2021″]assignments managed[\/vc_column_text][vc_column_text el_class=”year2021″]2021[\/vc_column_text][\/vc_column][vc_column width=”1\/5″ mobile_width=”hide”]
<\/div>[\/vc_column][vc_column width=”1\/5″ mobile_width=”1-2″ el_class=”incarichi-gestiti-2022″][vc_column_text el_class=”number2022″]110.000[\/vc_column_text][vc_column_text el_class=”text2022″]assignments managed[\/vc_column_text][vc_column_text el_class=”year2022″]2022[\/vc_column_text][\/vc_column][vc_column width=”1\/5″ mobile_width=”hide”]
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OPERATIONS CENTRE<\/p>\n

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The operations centre is N4C\u2019s core business and involves coordinating the network and monitoring processes on the basis of its organisational team structure.<\/p>\n

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Technical area<\/div>\n <\/div>\n
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Operations area<\/div>\n <\/div>\n <\/div>\n
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Monitors technical<\/span> trends and performance<\/span> in the network via data analysis<\/span><\/div>\n <\/div>\n
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Performs technical audits<\/span><\/div>\n <\/div>\n
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Provides direct support<\/span> to professionals, company claims departments and settlement officers<\/div>\n <\/div>\n
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Performs online appraisals<\/span> to quantify damages<\/div>\n <\/div>\n
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Oversees repair<\/span> work with affiliated bodyshops<\/span><\/div>\n <\/div>\n
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Decides on the extent of damages with car body repair garages<\/span>, injured parties and attorneys and manages claims settlements rapidly<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Recommends companies\u2019 affiliated car body repair garages<\/span> to damaged parties<\/div>\n <\/div>\n
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Provides online appraisals services<\/span> (motor and property losses) and collects the photographic documentation<\/span><\/div>\n <\/div>\n
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Looks after customer services<\/span> supporting damaged parties<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n [\/vc_column_text][\/vc_column_inner][\/vc_row_inner]
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NETWORK<\/p>\n

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250 Independent experts<\/p>\n

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The professionals making up the N4C network ensure Italy-wide coverage.<\/p>\n

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The network structure:<\/p>\n

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120<\/p>\r\n

Motor loss adjusters<\/p>\r\n <\/div>\r\n <\/div>\r\n

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75<\/p>\r\n

Forensic doctors<\/p>\r\n <\/div>\r\n <\/div>\r\n

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35<\/p>\r\n

Investigation agencies<\/p>\r\n <\/div>\r\n <\/div>\r\n

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20<\/p>\r\n

Property loss adjusters<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n

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CUSTOMER PORTFOLIO<\/p>\n

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Partner<\/p>\n

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MSA Mizar<\/p>\n

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MSA Mizar is a holding group structured into multiple firms. It encompasses specialist expertise centres split up into vertical functions and IT management systems serving the insurance claims outsourcing management chain.<\/p>\n

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